Hotel Reception
The front desk skills international hotels hire for
Overview
Complete front-desk training to international standard: reservations, check-in and check-out, guest relations, payments, night audit basics and handling complaints with five-star composure.
Why this course matters
Hotels at home, in the Gulf and on cruise lines recruit front-desk staff continuously, and trained receptionists with service English are shortlisted first.
What you'll learn
Who this course is for
- Candidates applying to hotels, restaurants and cruise lines
- Working hospitality staff preparing for supervisory roles
- Anyone targeting hospitality jobs in the Gulf and Europe
Career opportunities
- Hotel Receptionist
- Front Desk Agent
- Guest Relations Officer
- Front Office Supervisor pathway
Requirements
- No experience needed, grooming and service are taught from zero
- Basic conversational English
Course curriculum
5 sessions · 14 lessons · 14 hours · lessons marked “Free preview” are open to everyone
The heart of the hotel.
About the provider
Talent Frontier
Course provider
Talent Frontier courses are built backwards from real job requirements by our curriculum team, working with practitioners in each field. Every course is practical, assessment-backed, and kept up to date so what you learn is what employers actually hire for.
Frequently asked questions
Certificate of completion
Pass the final assessment and earn a verifiable Talent Frontier certificate with a unique serial number, ready for your CV and LinkedIn profile.